Music Delivery Information
If you order by 3:00 pm in the recipient's time zone, we can deliver the music cd's of artist in two days. For the next day service on the weekend please order by 10 am. When orders are received after 3:00 pm, we will try our best to get your order prepared, but if we cannot, we will call you ASAP.
Specific Times
We are unable to
guarantee delivery at a specific time, but we are normally able to get the
merchandise deliver
within a time frame of a three days. Please include your requested time frame in
the special
instruction box when ordering.
During major holidays such as Valentine's Day and Mother's Day our
manufacture staff operate extended hours and delivery times are 8am-8pm.
Day Weekend Delivery Policy
Deliveries are
available in most cities on Saturday and Sunday in the USA. If the delivery
company are
unable to make your Sunday delivery and time permits, please keep tracking
number available. If both Saturday and Sunday are not available in the
recipient area, then your package will be deliver on Monday. Thank you.
Shipped Products Delivered on a Specific Day
www.arrecord.com
guarantees that your music will arrive by the delivery date. Occasionally the
item arrives through the carriers early, and we are not responsible for orders
delivered early.
Sunday Delivery
Deliveries are
available in most major cities on Sundays in the USA if ordered by 11am in the
recipient time zone.
If we are unable to arrange for delivery on Sunday and time permits we will
setup for delivery on Saturday. If Saturday or Sunday is not available, then the
order will be scheduled for Monday and we will inform you of the rescheduling.
PO Boxes
We can get your delivery to a P.O. Box or an A.P.O. addresses.
Rural Routes and Remote Locations
if we have trouble scheduling a delivering to some rural routes and will contact you if service is unavailable. In some cases, delivery to such rural areas is available for an additional fee; we will contact you if such a situation arises.
If no one is home
Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the package in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.
Incorrect Addresses
If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. arrecord.com is not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Canceling an Order
Delivered
Products:
Due to the nature of music-delivered products, we are unable to cancel an order
once it has already been sent out to our manufacture staff for delivery. To
cancel an order that has not been processed, please call 215.750.1361.
Shipped
Products: Pricing: Prices shown below product images do not
include our shipping and service fees, but may include a handling fee on
manufacture staff delivered items. Shown prices for manufacture staff
delivered products may include a handling fee depending on the product, seasonal
availability, market conditions, and delivery area. When applicable, this fee
will be shown on the order preview page for the manufacture staff delivered
items. Pricing for Holidays: Some items increase in price around major
holidays. If the price increases for the holiday you will notice the change when
you choose a date that is near a major flower holiday. If the price does not go
up then the item does not increase in price for the holidays. Prices normally
only increase from Feb 2nd until a few days after Valentine's Day. Request To Leave Item at Door The customer assumes all liability for
requests to leave arrangements. We highly discourage special instructions
requesting delivery to a doorstep, porch, yard or any location where the
recipient cannot accept the arrangement themselves. arrecord.com cannot be held
responsible for missing or faulty product due to this special request.
We are unable to cancel orders for shipped products that have already shipped
out. To cancel an order that has not been processed please call 215.750.1361.
Refusal of Delivery
If the customer refuses to accept a
delivery, he may be held fully liable for the cost of the of the shippment.